Skills development with groups included highly participative live virtual sessions on a range of topics, for example: facilitating virtually; handling conflict constructively; innovative thinking and problem solving; political savvy; succession management; resilience; storytelling; work-life integration; developing a vision; and confidence building. These were rolled out to hundreds of participants, receiving consistently excellent feedback.

In-person development including in-depth sessions to build skills in career counselling, for people at all levels to support their colleagues’ career development.

We also worked with senior executive teams responsible for two of the firm’s top ten global accounts, helping them to operate as a team more effectively, develop a global view of their accounts, build succession planning and plan the approach to winning new work in competitive pitches.

Highlights

• Developing practical skills in using image and metaphor for boosting innovation in one MD team – they applied this to organise their thinking around clients and identified four additional big-ticket BPO/F&A opportunities as a result.
• Ensuring we rotated the location of team sessions run for the same global team – holding these in Houston, Chicago, Bangalore and many more, helped to reinforce the link between decisions made globally and understanding the implications locally.